AGL

I can't believe how incompetent AGL is.

Long ago might be 6 months might be 9 months I got my gas bill and it was for $7500. An obvious mistake so I call them assuming they will fix it.

Next bill comes in, still $7500, so I wait a bit and then call them. I was told that someone was going to come out and reread the meter. Nothing...

About a month ago I get another bill $7500 and a disconnection notice. I can't be bothered calling again so I plan to wait until just a few days before.

So finally they call me and its a disconnection guy and I tell him the situation and he puts me through to someone else and they say my account is on hold and someone should come thursday(last thursday) and they will probably call me.

As expected no call no show.

This morning I get a text saying to call AGL as access to the meter was not provided.

So I call them and they are coming Monday, the chick says that not all of the people have phones on them!! wtf

I hope this finally gets sorted.